claim letter
In Italian, 'lettera di reclamo' refers to a formal letter that a person writes to express dissatisfaction with a product or service, requesting compensation or resolution. It is commonly used in business contexts when customers seek redress for issues encountered and serves as a critical communication tool to articulate grievances and initiate a dialogue for resolution.
I wrote a claim letter for the poor service.
In this phrase, the speaker is indicating that they have drafted a letter to express dissatisfaction regarding the level of service they received.
The claim letter must be sent to the customer service office.
This sentence informs that the written complaint should be directed to the designated customer service department to address the issue.
I recommend attaching the invoices to the claim letter.
Here, someone is advising another person to include relevant invoices with their complaint in order to support their case.