divert a call
In Italian, 'inoltrare una chiamata' is used to describe the action of redirecting an incoming phone call to another number or voicemail. It is commonly employed in telecommunication settings when a recipient is unable to answer the call directly and wishes to ensure that the caller can still reach someone or leave a message.
I need to divert a call to customer service.
This sentence expresses the need to redirect a phone call to the customer service department.
Can you help me to divert a call to my colleague?
In this phrase, the speaker is asking for assistance in redirecting a call to a colleague.
I have to divert an important call to my boss.
This example highlights the urgency of redirecting an important phone call to the speaker's boss.