agency
The word 'agenzia' in Italian is used to refer to an agency, which is an organization offering a particular service on behalf of another business, person, or group. It is often used in the context of governmental or business operations, such as travel agencies or real estate agencies.
My travel agency organized a wonderful trip to Rome.
This sentence shows the use of 'agenzia' in referring to a travel agency. 'Agenzia di viaggio' in Italian translates to 'travel agency' in English, and it's an institution that helps customers with their travel arrangements.
The agency has a very strict refund policy.
This example demonstrates the use of 'agenzia' to talk about a company or institution with certain policies. Here, 'agenzia' may refer to any type of agency - from a governmental body to a private company, depending on the context.
I received a letter from the revenue agency.
In this instance, 'agenzia' is used in the context of the 'agenzia delle entrate', which translates to 'revenue agency' in English. This is the Italian governmental agency responsible for tax collection.